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The Secret to Zoho CRM is revealed

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One of the world’s most favourite software in terms of customer relationship management, Zoho CRM is a cloud-based business management platform. It caters to all businesses irrespective of their sizes. The software offers a plethora of features including marketing and sales automation tools with analytics, helpdesk and customer support functions. With a global network of more than 150,000 businesses, Zoho CRM enables users respond to clients in real time across various channels. It has an AI-powered sales assistant which can predict the most appropriate time to get in touch with customers. The software is capable of scanning urgent emails and also display relevant documents or statistics while performing searches. The software is available on monthly or annual subscriptions and support is provided via email, phone, documentation and online measures. Zoho CRM can help in automating the most mundane and basic tasks for your organization.

Why Zoho CRM?

Zoho CRM is an extremely low-cost CRM that suits the needs of all businesses. The software can easily be integrated with Outlook and can be used for most communication with clients. The interface is extremely user-friendly and provides a plethora of features. Zoho CRM provides businesses a chance to automate their lead assignment process. The assignment rules in Zoho CRM can be used to segment the leads on the basis of a particular city or source. It allows users to create a workflow rule for their Leads module which will automatically send a welcome email every time a new lead comes in your CRM. With Zoho CRM, you can set one-time approval rules which will help you to get the approval process going and you can close more deals in less time.

What are the benefits of Zoho CRM?

Zoho CRM is an extremely user-friendly software which helps users to engage with their customers through various channels such as social media, live chat, email, call, survey etc. With a real time messaging tool, you can coordinate with your team members in a smooth and efficient manner. It turns data into significant insights. With the help of Zoho CRM, you can easily automate the complex tasks. This also increases the overall productivity of the team. The app can be easily accessed via mobile phones.

Zoho CRM helps you to create real-time communication. The software is capable of sending real-time notifications when the prospective clients open emails and mention the company name in social media. It helps to increase visibility and increases the chances of opportunities. Zoho CRM helps in communicating with the customer at a fast pace. Users can also get real-time notification from the integrated third-party applications.

Zoho CRM enables users to implement, plan and manage their social media campaigns. It has a wide range of features to manage content such as scheduling posts across various social channels, controlling content pipeline, creating a publishing queue, scheduling posts in bulk etc. Some other main features of Zoho CRM are lead management, contact management, deal management, sales process builder, workflow automation, analytics, integrations etc.

To know more about Zoho CRM, contact us.

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